top of page
Simply Picnics LOGO.png

Frequently Asked Questions

How do I book my wedding or picnic event?

To book your wedding or picnic event, kindly complete the contact form on our website or send us a message through our social media channels. We will then check the availability of your requested date and time. Please note that wedding and picnic event bookings are confirmed on a first-come, first-served basis. To secure your spot, a 50% non-refundable deposit is required at the time of booking. Once the deposit is received, we can start discussing design options and décor details. The due date for the remaining 50% balance will vary depending on the specifics of your event.

How do I choose a location?

Please note that our picnics and events are held in public spaces, so the location guide we provide serves only as a reference. Since these locations are available on a first-come, first-served basis, we cannot guarantee access to any specific spot. To ensure the best possible experience, we reserve the right to move your picnic to an alternative location at our discretion. This could be due to factors such as safety, privacy (as public spaces are open to everyone), shade availability, or optimal views. While we will try our best to secure your desired location, we may need to set up in a similar nearby area if access is not possible. Please also remember that all local rules, signs, laws, and permissions apply to these public spaces. For example, glass and alcohol are typically prohibited in most West Michigan parks and on all West Michigan beaches. Additionally, we cannot guarantee privacy, as these are public areas. These conditions do not apply to wedding or event venues booked independently by our clients, as those venues have their own specific regulations

What does my wedding and picnic package include?

We offer a variety of curated wedding and picnic design packages. Please fill out a contact form for more information. 

What is your weather cancelation policy?

Picnic bookings are subject to weather conditions. Events and weddings will be rescheduled on a case-by-case basis. In the event of rain, we will make every effort to provide a dry picnic, either by moving to a covered location or rescheduling to an alternative date or time. For the purposes of rescheduling, Simply Picnics defines a "rain event" as a 30% or greater chance of rain at the picnic location and time, up to 30 minutes before or after, based on the weather forecast. Please note that no refunds will be issued for weather-related changes. However, a full credit will be offered if rescheduling is preferred. If a client requests to reschedule despite a low chance of rain (29% or less), Simply Picnics may issue a reduced credit to cover potential losses from other bookings.

Similar to popular restaurants, our picnics and wedding/events are subject to availability due to high demand.

What is your Cancellation, Credit, and Refund Policy?

All deposits are non-refundable. We aim to be as flexible as possible with our clients, we understand that life happens. For all picnics we ask for a 72-hour notice in advance to rescheduling your picnics, and for all weddings and events; please refer to your contract. We serve multiple picnics and wedding events throughout the week and strive to be able to accommodate all bookings!

Picnics: Any picnic cancellations made after the 72-hour notice will result in the loss of the 50% non-refundable deposit. If the client decides to reschedule, a $50 fee is required to re-book. If and only in a rare occurrence Simply Picnics cancels, you will receive back the 50% deposit, and we will honor a date that works for you with a 20% discount. Please note if the remaining balance has not been paid per the invoice due date before the scheduled picnics; Simply Picnics has the right to terminate the picnic and the event will be considered a cancellation, resulting in the loss of the 50% non-refundable deposit. 

Picnic & Picnic Equipment 

To ensure everything is perfect for your picnic, we ask that you treat our equipment with care. Please avoid sitting, standing, or moving the picnic tables and equipment. Also, please do not approach your picnic setup early. Our team uses every moment to ensure your setup is perfect. If you see your picnic table being prepared, kindly wait until your scheduled start time to approach. It will be ready at the scheduled start time. Thank you for your understanding!

Covid: Your safety and well being is essential to us. Simply Picnics takes the utmost care to protect clients and their guests, employees, and vendors from the spread of COVID-19. We follow all CDC and local guidelines for masking, social distancing, glove and sanitation practices. Client agrees to notify Simply Picnics of any infection before attendance and limit exposure by prohibiting infected invitees and/or cancelling the picnic if necessary. Our priority is health and safety and Simply Picnics will do our best to accommodate your cancellation and rescheduling as preferable to client as possible. If you have any questions or concerns please send us an email. 

bottom of page